Mike Kaplan

Mike Kaplan is Managing Director for Digital Banking and Experience at Endurance Advisory, where he advises de novo banking ventures and established institutions on product strategy, platform selection, and customer experience. He is a digital product and experience leader with 20 years of experience, the last 12 focused on banks, fintechs, and financial institutions.

As Chief Product Officer at a consumer fintech, Kaplan built a mobile-first platform spanning banking, insurance, mortgages, and financial education, and led cross-functional delivery teams of more than 100 people.

He previously founded and led a digital product agency serving fintech and financial services clients through to its acquisition. As Director of Customer Experience at Deloitte Digital, he led more than $250 million in enterprise digital transformation programs for Fortune 500 financial institutions.